FREQUENTLY ASKED QUESTIONS

 

FAQS

Handicap Accessibility

The venue is located in the balcony area of the building complex and is NOT handicap accessible. There is no elevator. Stair entrances only.

COVID-19 NO REFUND POLICY

The COVID-19 Pandemic is still ongoing. Any person renting       

THE HIDEAWAY during this Pandemic assumes ALL risks associated with COVID-19 including but not limited to; mandated shut-downs, lock-downs,  limited event times, limited capacity, etc. NO refunds will be provided in the event of a cancellation due to any COVID-19 related issue.  A Credit Voucher will be issued, which must be used within ONE (1) YEAR from the initial rental date or it will be forfeited. 


NON REFUNDABLE DEPOSIT
We require a non-refundable deposit for each booking or reservation.

Whether you book your event (payment in full) or reserve your event with a deposit, if you cancel your event, regardless of the reason, the deposit becomes non-refundable.

*Clients who are on a package payment plan option, the package is non-refundable until it is paid in full.

When you reserve a date with a booking deposit and begin making payments, the date and time become yours and are removed from our calendar and can’t be offered to other clients causing a loss of potential revenue. 

RESCHEDULING POLICY

If event date must be rescheduled it must be done 72 hours (or more) before the original event date in order for a refund, less your non-refundable deposit to be issued. 

The amount "Paid in Full" or "Non-Refundable Deposit* (less $50.00 rebooking fee)

will be transferred to the new date,

if the new date is within one (1) year of the original event date.


CANCELLATION POLICY

If you need to cancel your reservation, we require at least 72 hours notice;

you will receive a full refund less the non-refundable deposit which is required to hold the Booking date

and time. For cancellations within 72 hours of ceremony, no refunds are available.

NONDISCRIMINATION POLICY

The Hideaway prohibits discrimination based on race, color, religion, sex, national origin, ancestry, disability, marital, family, pregnancy status, sexual orientation, gender identity, gender expression, veteran or citizenship status, age, or any other characteristic protected under applicable federal, regional, state, or local law.

CLEANING FEE

There is a $200 Cleaning Fee.

Please NO Confetti (including confetti-filled balloons), rice or glitter.  Candles must be LED only. No nailing to the walls permitted.  No taping or pinning to curtains permitted. Backdrop frames are available.  

Client must remove all personal items within 1 hour after the event.  A $50 hr. fee will be charged for each additional hour onsite.  Client will be contacted immediately of any damages for resolution.


BE ON TIME

The bride and all attendants should arrive 30 minutes prior to the ceremony.  The groom and wedding guests should arrive 15 minutes prior to ceremony.  In the event that the wedding party arrives late, your ceremony is subject to being rescheduled at the next available time for a $150 fee.


REHEARSALS

Rehearsals based on availability can be scheduled upon request for a $100 fee. If you are more than 30 minutes late the rehearsal will be cancelled. No refund.

OFFICIANT

We have an onsite Officiant available. The fee is $100 and is payable in cash on the wedding day.  Couples must present the Marriage License prior to the ceremony. Couples who choose to write their own vows or request a specific Officiant will be charged a $50 outside vendor fee.


INCREMENT WEATHER

In the event of increment weather, outdoor weddings will be moved inside the Chapel at the next available time.


MARRIAGE LICENSE

Wedding Ceremony (Legal, NV Marriage License Required)
Renewal Ceremony (No License Required)
Commitment Ceremony (No License Required)


Getting married in Las Vegas could not be easier. The first thing you'll need is a marriage license from the Marriage Bureau, prior to your ceremony. The cost for the marriage license is $102 and you will need one form of I.D., a driver's license, passport, or birth certificate.

There are no blood tests or waiting periods.


Las Vegas Marriage Bureau
201 Clark Ave.
Las Vegas, Nevada 89155-1603
8:00 a.m. to 12:00 a.m. (Midnight)
Seven Days a Week


You can also fill out your marriage license application online.

www.co.clark.nv.us